Health system solicits nurse feedback to improve virtual nursing program

Jefferson Health solicited feedback on its virtual nursing pilot program from front-line nurses before starting to scale it to ensure the program’s success. The front-line nurses emphasized the bedside nurse and virtual nurse are two different roles requiring unique skillsets. The Philadelphia-based system is using the feedback to make sure both nurses are comfortable in their roles and environments, and Jefferson Health is creating a partnership between the bedside and virtual nurse to enable them to work together to improve patient care. Its goal is to use virtual nursing to reduce stress for nurses. (HealthLeaders Media article, 5/13/24)