Frequently Asked Questions

After registering, you will receive a confirmation email from aonlannualconference@aha.org with a link to join the virtual event.

Please use the email address you used when registering for the event. To confirm the email address, please reference your event confirmation email.

You will not have a password if this is the first time you’re logging in. To create your password, simply log-in and follow the instructions provided to set your password.

Go to the event login page, https://tools.eventpower.com/event_app/user/login/21AHA-RHCLC and Sselect “Forgot Password?” The system will send a six digit code to your email address. Please enter that six digit code to reset your password. If you don’t see the email in your inbox, please check your JUNK/SPAM folder.

Yes! On July 13-14, attendees can earn up to 9.25 contact hours. Attendees can earn up to 44 contact hours with on-demand contact hours. The actual number of contact hours awarded to each participant is based on sessions attended in their entirety.

The American Organization for Nursing Leadership (AONL) is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AONL is approved by the California Board of Registered Nursing, Provider Number 15740.

Yes! Each session includes a chat feature where you can engage and ask the presenter(s) questions directly.

Of course! More details will be shared soon! You will need to plan your time during the two days – while we cannot give you the spontaneous hallway conversations, we can give you tools to meet with your peers. You can spend time in the chatrooms to engage with fellow attendees and sponsors, request meetings with solution providers in their spaces, and share your virtual business card as you explore the platform.

Throughout the event, you’ll be able to chat with attendees, exhibitors, sponsors and speakers. To chat directly with an attendee, please select Attendees in the navigation to begin networking. You can also video chat by inviting up to 5 friends to video chat together. Just click the chat button at the bottom right corner of your screen during the conference and click on the video camera icon. Want to request a meeting with someone? Head to Attendees in the left navigation menu during the meeting and select the person you’d like to meet with.

To edit your virtual profile, please select “Edit Profile” on the right hand side under your name and make the necessary changes. Note: Certain fields will be locked and can only be updated by event management. For assistance with locked fields, please email aonlannualconference@aha.org.

To add a session to your calendar, select “Add to Calendar” from the Agenda navigation. The system will automatically link the session directly to your Google or Outlook (.ics) calendar.

To remove a session from your agenda, please select the “Agenda” navigation. Then select “MyAgenda” to remove any session(s) or view your customized schedule. Please note: sessions previously added to your personal calendar will remain there if you cancel. Be certain to remove canceled events from your personal calendar.

The session links will be available 10 minutes prior to the start time of the session. A 'Join Now' button will appear on your Session's Agenda tab when available.

Yes, you can choose sessions on the Schedule. All education sessions will be accessible via on-demand through November 1.

You will be able to join the session 10 minutes prior to the scheduled date and time. The links will be located under MyAgenda on the “Agenda” navigation. You will be able to enter the session 1 minute prior to the start.

Sessions will take place in Central Time.

If you registered for the event but are unable to attend, sessions will be recorded and available through November 1. All sessions will be posted the day after the live session takes place. You will also receive an email once all sessions have been posted within the virtual platform.

You will be able to access past sessions in the platform through November 1.

aonlannualconference@aha.org for support, or visit the Ask AONL booth in the virtual platform.

Check your browser settings and make sure that you camera, audio, video, pop-up, and cookies are all set to "Allow". Make sure it is within the 10 minute window prior to session start time.

Please ensure that your system's speakers are turned on and the volume is up. If the video continues to freeze, please try to refresh your internet browser by selecting Ctrl+F5. If you have a Mac, please hold down the "Command" key and the "R" key on your keypad ⌘+R.

Yes, the virtual platform is mobile-friendly.

With the added strain on networks as more people are at home and online, sessions may encounter technical glitches. If your session is disrupted, we encourage you to continue the session if at all possible. If you are unable to proceed with the session due to network or platform issues, please email our Technical Team directly at aonlannualconference@aha.org.